Watches that are already in our Dubai vault can be delivered within 1–3 business days by insured courier or hand-carried to your hotel, office, or our private viewing room. Urgent same-day delivery is available on request.
Across the GCC we work with trusted concierge drivers. Each delivery includes authentication on arrival, cash or POS settlement, and optional assistance with Customs paperwork.
International orders are shipped via DHL Express, FedEx Priority, or Ferrari Group. Parcels are insured for the full invoice value, include export declarations, and arrive with tracking plus tamper-evident packaging.
Dubai exports leave the UAE VAT-free; local import duties are settled in your country. Our team can connect you with a customs broker to pre-calculate taxes before dispatch.
For ultra high-value or time-sensitive deliveries we can arrange personal handover by a 12-24.com representative who travels with the watch, supervises customs clearance, and completes the exchange in person.
Contact our concierge desk via Contacts to tailor the route, insurance, or delivery schedule to your needs.
When the watch is in our Dubai vault we deliver within 1–3 business days. You can choose insured courier, in-person handover at your hotel, or pickup from our showroom. Urgent same-day delivery is possible for most references.
We work with DHL Express, FedEx Priority, and Ferrari Group. Every parcel is shipped with full-value insurance, export customs paperwork, and tracking. The carrier is selected based on destination and insurance coverage.
Yes. For ultra high-value watches we can dispatch a representative who hand-carries the watch to your city, helps with customs declaration, and finalizes the handover after your inspection. This service is scheduled individually.
Dubai exports leave the UAE VAT-free. We prepare invoices and export declarations, while the recipient is responsible for local import duties. On request we can loop in a customs broker to pre-calculate taxes before shipment.