Warranty and Return

Guarantee

Every watch, found by 12-24.com for the customers comes in full set only, including official worldwide warranty provided my manufacturer.

Watch manufactories support the operation of a large network of service centers around the world, there are considerable amounts of money spent on its maintenance. Every more or less large country has a service point of each brand where the owner of the watch has a full right to get a consultation or full maintenance of his or her watch. The basis of the right to receive service in the official service center of the manufacturer are watch warranty documents, confirming its origin and the «age» of the device.

Official service in any country of the world does not have the right to refuse to service your watch if there are any warranty documents, except for non-guaranteed cases of damage described in the accompanying warranty documentation for the watch.

Return

Due to the strict obligations of watch manufacturer’s warranty, the return of the watch is not common — any issues related to problems with the working capacity of the watch are solved via service, i.e. via watch service but not by watch substitution to another one.

We are ready to carry out any checks of the watches and guarantee documents at any certified watch service center or pawnshop at the time of delivery of the watch from seller to buyer.

If the watch that we found and delivered to you does not fit you for some reasons, we are ready to buy them at 90% from their initial price (the watch must be in the same condition as they were bought in).

Feedback
Pessed button «Send», You confirm consent to the processing of personal data

«By pressing button», You confirm consent to the processing of personal data
For the fastest reply to your request please provide your current phone number. *- required fields
Add Me to Waitlist

If you're looking for a specific item or would like to inquire about the availability of a certain item, please complete the form below.

Pessed button «Send», You confirm consent to the processing of personal data
Your information will never be shared or sold. You will only receive communication regarding your inquiry. *- required fields
Online watch estimation
Please answer few question to estimate your watches
Brand?
  1 of 4 Next →
Please answer few question to estimate your watches
Condition?
← Back 2 of 4 Next →
Please answer few question to estimate your watches
Box and papers?
← Back 3 of 4 Next →
Please answer few question to estimate your watches
Date of purchase ?
← Back 4 of 4  
We will send you payout price in messengers. Value will be higher than most of auctions
Where we should send estimation?
By clicking the «Get value» button, you confirm your consent to the processing of personal data
Estimate your watch online